All standard size units are interchangeable with all standard size filters. So, if you purchased a standard size HealthMate® and would like to upgrade to the Allergy Machine®, simply purchase a replacement Allergy Machine® filter.
When ordering your replacement filter, please ensure you have selected the correct size and type, before confirming your order as there may be a restocking fee for returning filters that are ordered incorrectly.
STAGE 1 – Large Particle Pre-filter. Removes particles easily seen by the naked eye (e.g. dust, hair and pet dander)
STAGE 2 – Medium Particle Pre-filter. Removes small to medium size particles (e.g. molds, spores and pollen) Color: gray, blue or green
STAGE 3 – 60 sq. ft. of True Medical Grade HEPA. Removes 99.97% of all particles larger than 0.3 microns and 95% of all particles larger than 0.1 microns.
STAGE 4 – Military Grade HEGA Carbon Cloth. HEGA (High Efficiency Gas Arrestance), providing an extremely large surface area for adsorption of chemicals, gases, viruses and bacteria.
You can check the size of your existing filter by looking for a label on the underside. Model HM400 indicates standard size filter.
When your order has been placed you will receive an email. This confirms an order has been made and that the order has entered our order processing system and your Credit Card has been pre-authorized for the purchase. As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.
If your order is received, the inventory is in stock and your credit card information matches the information, In most cases, we can ship within 5 business days. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within three business days of your order please email us at email@example.com